SupportYou need your CRM solution to be available when you need it and upgraded when you want it, irrespective of whether or not your company has dedicated IT staff.
With a support
package from Accelerate4 you can enjoy piece of mind. There are three support
components available: Support is included as standard with the Professional Appliance and Professional Licensing implementations. We will be on hand if you need us, with advice and problem resolution just an email away. Proactive support is included with the on demand solution. Other packages can also upgrade to this level of support, which offers proactive problem resolution, with data automatically gathered and sent to us to speed the resolution of your issue. Exceptional maintenance - if the demands on your business change at short notice, or you need a modification in a hurry, we can deliver the results you need. |