Deployment Options

We can deploy CRM systems in various ways to meet your business needs.

Sugar Open Source

Suitable for small organisations operating on a tight budget. There is no license fee for this version, but it still includes many performance-improving features:

Prospect Tracking
Contact Management
Project Management
Account Relationship
Marketing Campaigns
Shared Calendar
Email Processing
Dashboard Charting
Bug Tracking
Employee Directory
Web Portals

Sugar Professional

Offers exceptional functionality at a reasonable price. It is eminently scalable and suitable for larger businesses.

Additional Features:

Cross-Module Reporting
Campaign Reporting
Microsoft Outlook Integration
Sales Forecasting
Document Management
Product Catalogue
Quoting
Contract Management
Team Management
Wireless Access
Workflow Management
Access Control

Sugar Enterprise

For the largest, most demanding companies and those that require full CRM functionality, detailed reporting and Oracle support.

Additional Features:

Oracle 10g Support
Oracle 9i Support
Offline Client Synchronisation
SQL Reporting

Sugar Professional and Sugar Enterprise are available in a range of deployment options:

On Demand

Companies without IT staff or infrastructure to manage the CRM system can still take advantage of open source CRM solution with the on demand option. Data storage and system management are done for you, but you can still customise the suite to meet your needs and enjoy full functionality.

Flexible – Licenses operate month-by-month: your costs change with your needs.
No New Hardware – Just point your browser and go!
Quick Installation
Easy to switch to an on-site option

Appliance

Sugar Cube is a simple solution that comes preconfigured for quick installation behind your firewall.

Fast Deployment – Sugar Cube takes just minutes to install.
Complete Security – Your data is held behind you firewalls, not a remote data centre.
Easy to Manage – Sugar Cube needs just minimal attention from IT support staff

Installation

An installation is suitable for those who wish to deploy their CRM on their own systems. It offers maximum security for your data. An installation requires support and management from an IT professional. We can help maintain your installation with our support package.

Complete Security – Your data is held behind you firewalls, not a remote data centre.
Integration – We can ensure that on site installation delivers optimum performance and is properly integrated with your system.
Customisation – We can customise an on site installation to meet your organisation’s unique needs.

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