Consulting 

Many CRM systems involve an unacceptably high cost of ownership. Yet more do not provide the complete functionality that ensures you get the most from your customers and your own data.

Our consulting team can analyse your needs and compare the total cost of ownership (TCO) of your existing application compared to SugarCRM, or examine the cost and benefits to installing CRM if you previously had none. 

Used to the maximum of its ability, SugarCRM can transform your organisation. Accelerate4 can help plan your implementation, as well as carry out the practical installation and integration. We know how to deploy CRM to enhance customer satisfaction, improve sales and retention and increase productivity, and will work in partnership with you to deliver the best, most profitable strategy for your business.

Our CRM consulting services include:

• Strategic planning
• Migration timetable to minimize interruption
• TCO and Return on Investment (ROI) analysis
• Product comparison
• CRM integration with web design, branding & copywriting
• Sales, marketing and customer service consulting
• Process consultancy to ensure best implementation
• Integration consultancy to maximise ROI
• Extension requirements
• Specifications & architecture